State Farm® Insurance Agent Darin McCullough
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
hamidreza amini
January 16, 2025
5
out of
5
rating by hamidreza amini
"My experience with state farm. ( RYAN CARANFA )for purchasing car insurance was excellent. The process of issuing the policy was quick and completely transparent. Ryan was professional and friendly, patiently answering all my questions. The price of the policy was very fair and perfectly suited to my needs in terms of coverage. I am satisfied with choosing state farm especially the gentleman who helped me RYAN CARANFA."
We responded:
"Thank you for this great review, Hamidreza! It is good to hear that Ryan was able to make your process of purchasing Auto Insurance quick and easy. We pride ourselves on being transparent and professional, and always fitting your coverages to your individual needs. We are here to help with anything else you need, and always available for questions."
Shambreka Jones
January 16, 2025
5
out of
5
rating by Shambreka Jones
"Jesus was the absolute best! I called to ask a few questions over coverages on my renters policy and he went above and beyond! He was very knowledgeable, and took the time to answer every single one of my questions! It was a smooth and easy phone call. I definitely now have a peace of mind knowing that I am covered. Thank you!"
We responded:
"We appreciate your kind review, Shambreka! Jesus is the best, he takes pride in helping our customers understand their insurance coverage and to keep things easy. Glad to hear you have peace of mind working with our team, and please don’t hesitate to call us with any questions. Thank you for choosing our office."
Silvia Wu
January 15, 2025
5
out of
5
rating by Silvia Wu
"We just had our first life insurance purchased (outside from employer). Lily Kaplan was very helpful and professional. She was very informative and answered all the questions we have. We understand how hard to explain every details well among all different type of life insurances but she did a very good job. If you are interested to purchase a life insurance, ask Lily, she will answer all the questions you have."
We responded:
"Silvia, thank you for trusting Lilly with such important coverage for your family. We appreciate your kind words and review. We believe having the right type of Life Insurance begins with taking the time to get to know you first. Your recommendation means the world to us, and we are always here to answer all of your important questions. "
amanda Isfalt
January 14, 2025
5
out of
5
rating by amanda Isfalt
"Ryan and Lily are the best they offer me what can I afford to pay very helpful understanding they are in Plano office if you around this area their office are the great people to work with it was a blessing to find this wonderful place.very truly Amanda"
We responded:
"Thank you for your review, Amanda! I am happy to hear that Ryan and Lilly were able to help you find the right insurance policy that also fit your budget. We pride ourselves on being helpful and professional right here in the local Plano community. Please let us know if you have any questions or need help with anything else. "
liz liz
January 14, 2025
5
out of
5
rating by liz liz
"Marcus is an awesome and dedicated State farm agent. I love how he devote time and dedication to listen to customers concerns and rectifying the matter even if it means staying past his shift. Amazing guy. Thanks for helping me."
We responded:
"Thank you for your review, Liz. Being available for our customers is something that Marcus takes great pride in. I am happy to hear that he was able to help you solve your problem. Please let us know just how we can help you moving forward. - Darin McCullough"
Yusuf El-Hafy
January 13, 2025
5
out of
5
rating by Yusuf El-Hafy
"Ryan was very helpful in getting our insurance moved to the state of Texas! He ensured that we had the coverage that met our needs at the best rate! After calling around 3 or 4 different place we decided to lock in with State farm! I highly recommend!"
We responded:
"Yusuf, thank you for taking the time to leave a review! Welcome to Texas and to the McCullough Insurance Agency! I am glad to hear that Ryan was able to help you lock in great coverage right when you needed it. Please don’t hesitate to call us if you need anything at all. - Darin McCullough"
Tod Hibbard
January 11, 2025
5
out of
5
rating by Tod Hibbard
"Andrew Sellers did an excellent job not only getting us good quotes but being very thorough with his explanation of each quote in a very personable, easy going manner. Thank you"
We responded:
"Tod, thank you for sharing your review with us! Andrew is a great part of our team, and I am happy to hear that he did a great job for your family. Taking the time to explain things and get to know you is something we pride ourselves on. Please let us know if you need anything else, and we looking forward to taking care of you and your family for years to come. - Darin McCullough"
john demny
January 9, 2025
5
out of
5
rating by john demny
"Ryan provided outstanding customer service and was pleasant throughout our business dealings. I highly recommend this company and Ryan for your insurance needs."
We responded:
"Thank you for your review, John! Glad to hear that pleasant, and delivered great customer service during switch to State Farm. Thank you for your recommendation, and please don’t hesitate to call us if you need anything at all. - Darin McCullough"
Ariadne Paredes
January 9, 2025
5
out of
5
rating by Ariadne Paredes
"Darin is the absolute best. I could not have asked for a better agent or service. He is thoughtful, communicative, respectful, and committed to making sure things are done the right way. He also makes sure to train his team in a way that those same values and behaviors will be present in each of them. When I speak with anyone at his office, I always feel valued and genuinely cared for. I'm very grateful we met Darin in this lifetime and hope we get to continue working with him for many more years to come!"
We responded:
"Thank you for your kind words, Ariadne! We appreciate the trust you have placed with me and my team for many years now. At this point we consider you part of our family, and we are honored to be your Insurance Agency of choice. We are very grateful for you, and your family’s loyalty to our office. - Darin McCullough"
Laurie
January 7, 2025
5
out of
5
rating by Laurie
"Izzy has been tirelessly trying to find out about my drive safe and what happened to my discount, corporate office came back with a you drive 11,500 miles per year so that’s above average “actually it isn’t.” So Izzy has decided to see if there is someone else that can answer why I lost my drive safe discount when my scores are 💯. Between Izzy and Darin they have been super patient with me and my calling quite a bit, since it took corporate office over a month to come back with the first answer which isn’t really sufficient. So they are going to try again to see if this can be figured out with some homes answers. Do appreciate them both for putting up with me. Awesome Izzy."
We responded:
"Laurie, Thank you for sharing your review with us! We appreciate your patience with our team, and for allowing us to continue to take care of you and your family. - Darin McCullough"
Shankar
January 7, 2025
5
out of
5
rating by Shankar
"I would like to express my sincere appreciation for Marcus's exceptional service. His prompt and efficient response in providing the letter of experience insurance document was truly impressive. Marcus made the entire process seamless and hassle-free, and his professionalism and attention to detail are greatly appreciated. It's a pleasure working with someone so reliable and dedicated to ensuring customer satisfaction. Thank you, Marcus, for your outstanding support!"
We responded:
"Thank you for sharing your review, Shankar! Marcus is someone who takes a lot of pride of taking care of you and your family in a prompt, professional, and courtesy manner each and every time. I am glad to hear that your interaction with him was no different, thank you for sharing your great experience with us. Please let us know if you need anything else or have any questions. - Darin McCullough"
M Gianna
January 6, 2025
5
out of
5
rating by M Gianna
"I had a great experience working with Lily from State Farm! She was incredibly patient and knowledgeable, answering all my questions about insurance and making sure I fully understood my options. Lily's professionalism and friendly demeanor made the process so much easier and stress-free. I truly felt like she cared about helping me and my son find the best solutions for my needs. Highly recommend reaching out to her for any insurance needs! 🌟"
We responded:
"Thank you for your 5 Stars, Gianna! I am thrilled to hear just how wonderful your experience with Lilly was. Taking the time to make things easy, stress-free and professional is something very important to our office. Thank you for recommending Lilly to favorite people in your life, and for trusting her with your insurance needs. Please let us know if you have any questions or need anything at all. -Darin McCullough"
Grace Sargent
January 3, 2025
5
out of
5
rating by Grace Sargent
"Always so friendly and helpful! They’re always interested in educating me with any questions or concerns I have."
We responded:
"Grace, thank you for your review! We appreciate you taking the time to share your experience with us. Educating our customers is always something we take pride in, and we are always available to answer your questions. Thank you for choosing our office for your insurance needs. -Darin McCullough"
Maria
January 3, 2025
5
out of
5
rating by Maria
"Lilly was amazing at walking me through my different auto insurance options & making sure I was confident with my choices. Super personable & patient. Thanks Lilly & happy to be back with State Farm. Update 1/2/2025: Marcus helped me with adding my husband to my auto insurance policy. He is so patient and knowledgeable! Always an amazing experience! Thanks Marcus!"
We responded:
"Maria, so glad Lilly was able to walk you through all of your Auto Insurance options. Welcome back to State Farm."
Lee Mu
January 2, 2025
5
out of
5
rating by Lee Mu
"Drew was very helpful explaining each coverage and helped me to find the best coverage for my budget and need."
We responded:
"Lee, thank you for your kind review. I am so glad to hear that Drew was helpful with finding your great coverage for a great price. Please let us know if you have any questions."
Julia H
December 28, 2024
5
out of
5
rating by Julia H
"Drew helped me switch from Amica to State Farm. The rate is lower and I have better coverage so I’m very happy! He was able to explain what the coverage was line by line to me in layman’s terms which I appreciate. I also like that they are right across the street and very personable and responsive by email and phone. Sometimes talking to a person is much easier than having a phone Conversation, if you were on the fence, I would definitely go up there and talk to someone!"
We responded:
"Thank you for the great review, Julia! We’re pleased to hear that Drew could assist you and that you had a positive experience with our service. If you ever need anything, please don’t hesitate to reach out. We are always here to help! - Darin"
Jeff Hamann
December 26, 2024
5
out of
5
rating by Jeff Hamann
"Drew is a very good insurance agent. Very communicative and clear on the details of the products he sells. Easy to get him by phone or email. I'd recommend him if you're looking for an agent."
We responded:
"Thank you for taking the time to share your kind words, Jeff. I’m glad to hear that Drew was able to provide clear and helpful information and that he was easy to reach. We appreciate your recommendation and look forward to assisting you again soon! - Darin"
Umais Ahmed
December 22, 2024
5
out of
5
rating by Umais Ahmed
"The customer service is exceptional—Izzy & Lilly respond quickly and effectively when I need assistance or have questions. I truly feel valued as a customer. I highly recommend getting a quote from them to anyone looking for reliable and trustworthy insurance services!"
We responded:
"Thank you, Umais! We appreciate your kind words. It’s great to hear that Izzy and Lilly have been able to assist you quickly and effectively. We are always here to provide reliable and trustworthy service whenever you need it! - Darin"
Ben Goerz
December 20, 2024
5
out of
5
rating by Ben Goerz
"Marcus is a straight-shooter who can take care of your insurance needs. Polite guy, knowledgeable, and didn’t waste my time - exactly what I needed."
We responded:
"Thank you, Ben! We’re glad to hear that Marcus was able to meet your insurance needs efficiently. We pride ourselves on providing knowledgeable and respectful service. If you ever need further assistance, don’t hesitate to reach out! We’re here to help. - Darin"
Shahzaib Ali
December 20, 2024
5
out of
5
rating by Shahzaib Ali
"Had a great experience getting a policy here. Ryan Caranfa is fantastic to work with even with the phone tag we were playing. He was very detailed about my auto and renters policy and was quick to get everything completed in a timely manner. Price beats out all other insurance companies and am happy with going with State Farm."
We responded:
"Thank you, Shahzaib! We’re so glad to hear that you had a great experience with us and happy to know that Ryan was able to assist you with your auto and renters policies. If you ever need further help, don’t hesitate to reach out- we’re always here for you! - Darin"
pooja b
December 20, 2024
5
out of
5
rating by pooja b
"Andrew was fantastic in helping me secure auto insurance! He was knowledgeable, patient, and made the entire process seamless. I truly appreciated his guidance and professionalism. Highly recommend!"
We responded:
"Thank you for the 5-star review!We truly appreciate your feedback and are glad to have had the opportunity to assist you. If you need anything else, don’t hesitate to reach out!"
Taren Smith
December 20, 2024
5
out of
5
rating by Taren Smith
"Darin’s office is great. I’ve been with them for 10 years and they have made my experience easy every step of the way. Izzy is wonderful and there’s always a smile in her responses!"
We responded:
"Thank you for your long-term trust and positive feedback! We’re thrilled to hear that Izzy and the team have consistently provided excellent service. We truly appreciate your support and look forward to continuing to serve you. -Darin"
Jason Irish
December 13, 2024
5
out of
5
rating by Jason Irish
"The staff in this office is phenomenal & helpful! This is a testament to great hiring by Darin, a great, honest, and ethical leader! Michelle was extremely helpful today with an issue that I needed to get resolution to quickly--extremely satisfied with her help!"
We responded:
"Thank you for the positive review, Jason! I’m glad that Michelle was able to help resolve your issue quickly. We take pride in having a strong team, and I’m happy to know their efforts are making a difference. We appreciate your feedback and look forward to taking care of you for many years to come. - Darin"
Kristine Fischetti
December 12, 2024
5
out of
5
rating by Kristine Fischetti
"Marcus was super helpful and very patient with all of my questions and concerns. I appreciate his kind diligence in finding the best rate and coverage for our family. Highly recommend!!"
We responded:
"Thank you for the kind words, Kristine! I’m so happy to hear that Marcus was able to assist you with all your questions and find the proper coverage for your family. We appreciate your recommendation and are here if you need anything else in the future! -Darin"
Ejay Longoria
December 6, 2024
5
out of
5
rating by Ejay Longoria
"Been working with Chuy and I’ve got to say his service is nothing but top tier, he genuinely cares about his clients and works hard to help you find the best insurance rates with State Farm. It’s definitely easier to trust this company with someone like Chuy."
We responded:
"Thank you for your feedback, Ejay! We’re so happy that Chuy has helped you find the appropriate insurance prices that fits your needs. We appreciate your confidence in us and are here to assist you whenever you need. Feel free to reach out if you have any further questions! - Darin"