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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Destiny Montgomery

September 8, 2025

5  out of  5
rating by Destiny Montgomery
"Amazing service! The office is very friendly! Ryan was able to get me a policy that made more sense for me and answered all my questions! Very friendly and great agent! Highly recommend!"
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Clayton Wilder

September 5, 2025

5  out of  5
rating by Clayton Wilder
"Michelle was amazing with my on the phone. Had great customer service and was super polite and helpful!!! Was able to resolve all my problems and answered all my questions ! She’s the best !!!"
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Mazen Ishbib

September 5, 2025

5  out of  5
rating by Mazen Ishbib
"I’ve been a client with Darin since 2017. All staff are friendly and professional especially Michelle A Gonzales."
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P K

September 5, 2025

5  out of  5
rating by P K
"We have been working with Michelle on our hail damage repairs and she was great at helping us readjust our damage claim to get additional repairs made and making sure all of our paperwork was in order for quick reimbursement. We really appreciated her due diligence and follow up. Philip K."
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M M

September 5, 2025

5  out of  5
rating by M M
"Andrew provided reasonable quotes and promptly answered all my queries"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! - Darin McCullough"
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Jitesh Kalyani

September 5, 2025

5  out of  5
rating by Jitesh Kalyani
"I had a great experience working with Kelly. She took her time to make sure I understood everything. This agency cares about it's customers!"
We responded:
"Jitesh, we appreciate your review! We are delighted to know you had a great experience with Kelly and our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Darin McCullough"
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Feras Alkorom

September 5, 2025

5  out of  5
rating by Feras Alkorom
"Kelly was great in helping me. She took time to explain everything in detail. Excellent service. Thank you."
We responded:
"Feras, we’re thankful for your feedback! I am so happy to hear that Kelly was helpful and was able to answer all your questions. It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Darin McCullough"
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Sharron C Jordan

September 4, 2025

5  out of  5
rating by Sharron C Jordan
"Kelly was real helpful when I was shopping for insurance recently . She reached back out to me to assist me. With the best liability coverage plan. She informed me about my plane in depth and made sure I was all set to go before ending the call best agent i've ever worked with ever! Great agent and person!"
We responded:
"Sharron, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Kelly; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Darin McCullough"
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Mike McDearmon

September 3, 2025

5  out of  5
rating by Mike McDearmon
"Andrew was so amazing and helping. He got me a great discounted rate with my car and motorcycle. I will most definitely refer y'all to my family and friends. Much love and respect"
We responded:
"Mike, we appreciate your review! We are delighted to know you had a great experience with Andrew and our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Darin McCullough"
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Donna Russell

August 30, 2025

5  out of  5
rating by Donna Russell
"I had questions about adding a service line agreement to my policy. Michelle was very helpful in explaining the details. She followed up with an email which included an attachment on the endorsement. Thanks Michelle for being so helpful."
We responded:
"Donna, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service that Michelle gave you at our State Farm office. If you ever have any questions or need assistance, we’re here to help! - Darin McCullough"
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Sam

August 29, 2025

5  out of  5
rating by Sam
"Isamar helped me a lot with my questions and issues, take time to listen and egar to help you out with a wonderful attitude. Absolutely one of my best CS agent in state farm so far."
We responded:
"Sam, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service that Izzy was able to provide at our State Farm office. Thank you for your many years of loyalty to our team, and for your continued support. If you ever have any questions or need assistance, we’re here to help! - Darin McCullough"
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Kaleb Kozloski

August 29, 2025

5  out of  5
rating by Kaleb Kozloski
"Kelly Adams was great at helping and being understanding, she treated me with a bunch of care. I appreciated her help."
We responded:
"Kaleb, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs, and we are happy to hear that Kelly went the extra mile to help you. If there is anything else we can do to help, please let us know! - Darin McCullough"
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s o.j

August 28, 2025

5  out of  5
rating by s o.j
"Michelle Gonzales is great! She is always very helpful and very sweet. She always finds time to help me and answer all my questions. I have had a great customer service at this location with Michelle & Andrew. I definitely recommend them to all my friends and family."
We responded:
"We’re thankful for your feedback! Michelle is one of our best agents, and I am so happy to hear that you feel the same way. It’s our pleasure to assist you with your insurance needs. Thank you for your recommendation, and continued support. If there is anything else we can do to help, please let us know! - Darin McCullough"
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Jonathan Feies

August 28, 2025

5  out of  5
rating by Jonathan Feies
"Andrew was awesome! He helped me get a good policy for a great price! Great customer service!"
We responded:
"Jonathan, thank you for your 5-star review! So glad to hear that Andrew was super helpful, and he was able to give you a great price as well. My State Farm team and I are happy to be your good neighbor! - Darin McCullough"
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Antobass 2

August 28, 2025

5  out of  5
rating by Antobass 2
"I spoke today with Kelly Adams was great to work with. I appreciated her help and everything she did to make my experience good."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Kelly; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Darin McCullough"
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Junnaid Javed

August 28, 2025

5  out of  5
rating by Junnaid Javed
"Updating my previous review. Google should have a sixth star - just for these guys. If you are a Plano resident, and you are not having your insurance needs met from this office. I am worried for you. Their dedication for taking care of their customers is unmatched. There is simply no comparison to this team's excellent customer service. ----- Where to start!? I cannot recommend these people enough! I initially called their office just to explore my options, and I was pleasantly surprised by the results. Thanks to their expertise, I ended up saving more than $100 a month on my insurance! Drew Beasley, in particular, stood out for his exceptional service. He was incredibly attentive, taking the time to listen to my needs and answer all my questions with clarity and patience. His knowledge of insurance options was impressive, and he made the entire process seamless and stress-free. Drew also referred me to Lilly for life insurance quotes, and I’m genuinely looking forward to speaking with her based on his recommendation. It’s clear that this team works together to provide top-notch service, and I feel confident knowing I’m in good hands. If you’re looking for an insurance agent who truly cares about their clients and can help you save significantly, Darin McCullough’s office is the place to go. Thank you, Drew, for your outstanding assistance, and I can’t wait to connect with Lilly soon!"
We responded:
"Junnaid, thank you for taking the time to share your experience with Drew and Lilly! We’re glad to know you’re satisfied with the service at our State Farm office, and the personalized help that Drew was able to offer. If you ever have any questions or need assistance, we’re here to help anytime you need us. - Darin McCullough"
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Austin Adams

August 27, 2025

5  out of  5
rating by Austin Adams
"Kelly is an amazing agent and helped our family save money. She is my agent for everything going forward!"
We responded:
"Austin, we appreciate your review! We are delighted to know you had a great experience with Kelly Adams and our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Darin McCullough"
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Cindy Hoang

August 27, 2025

5  out of  5
rating by Cindy Hoang
"Michelle is very helpful and knowlegeable. She thoroughly explained and answered all my questions about my property insurance policy. She is definitely a valuable asset to your team!!! Cindy"
We responded:
"Cindy, We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. We are so pleased to hear that Michelle was able to assist you with all your questions. I agree that she is one of our most valuable team members. If there is anything else we can do to help, please let us know! - Darin McCullough"
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Kassi Boullion

August 27, 2025

5  out of  5
rating by Kassi Boullion
"The process was so easy and the rates were even better! Ryan asked all the questions to make sure we had coverage where applicable yet respected our family ravioli time and wasn’t pushy!"
We responded:
"Kassi, we’re honored by your positive feedback! Glad to hear that Ryan Caranfa was able to answer all your questions, and he was respectful of family dinner. We agree that those moments are very important, and sometimes business can't wait. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Darin McCullough"
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Shambricka Thomas

August 26, 2025

5  out of  5
rating by Shambricka Thomas
"I had such a great experience today speaking with both Izzy and Lily! First off, Izzy is always amazing. She consistently answers all my questions, makes sure I’m taken care of, and her energy is just the best. I always enjoy speaking with her because she makes everything feel easy and positive. Today, I also had the chance to speak with Lily about life insurance. Life insurance isn’t exactly the most exciting topic, but she made sure I fully understood everything without ever making me feel like she was just trying to sell me something. She was so kind, patient and thorough with answering all of my questions. Together they make an awesome team and I’m really grateful for the care and attention they give. Highly recommend!"
We responded:
"Shambricka, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Izzy is amazing and she truly cares about our customers, and you can't help but leave an interaction with her without a smile on your face. I am glad to hear that talking about something as serious as life insurance wasn't as heavy as you thought it would be. We believe it is our job to educate and then at the end of the day help you choose the options best for you. We appreciate your many years of loyalty and your continued support. Thank you for your recommendation. - Darin McCullough"
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Joaquín Ferrer

August 26, 2025

5  out of  5
rating by Joaquín Ferrer
"Andrew is very honest and made the process of getting my home insurance easy. I appreciate his transparency and patience."
We responded:
"Joaquin, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Andrew Sellers; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Darin McCullough"
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박여운

August 26, 2025

5  out of  5
rating by 박여운
"I had such a great experience with Andrew at the Darin McCullough State Farm office! He really helped us streamline things by bundling our car insurance with rental coverage, and he made sure the whole process was clear and simple. Insurance can feel confusing, but he walked us through everything in a way that felt easy and stress-free. I am truly grateful for the care and attention he gave us. If you’re looking for someone who goes above and beyond, Andrew is the one to work with. Highly recommend !"
We responded:
"We’re honored by your positive feedback! I am happy to hear that Andrew Sellers was able to keep things easy and was able to bundle your Auto and Renters Insurance in a way that made sense for your family. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Thank you for your recommendation and this opportunity to serve you. - Darin McCullough"
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Gary Wattier

August 22, 2025

5  out of  5
rating by Gary Wattier
"I am happy to have Ismar Castro as my consultant at Darin McCullough's State Farm Insurance. She works hard to get my claims taken care of. Great person to visit with. Been with Darin's for several years and could not be happier."
We responded:
"Gary, we’re honored by your positive feedback! We cannot thank you for your many years of loyalty and support. I agree 100 % that Isamar is one of the best that has work for us. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Darin McCullough"
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JDubTX81

August 22, 2025

5  out of  5
rating by JDubTX81
"I appreciate Isamar Castro for the awesome job she is doing in handling insurance claims on my dad's truck. Izzy has a great attitude, she is supportive and responsive in handling our insurance concerns/questions/situations."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. I am pleased to hear that Izzy has been super helpful during your Dad's truck claim experience. If there is anything else we can do to help, please let us know! - Darin McCullough"
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Joshua Martinez

August 21, 2025

5  out of  5
rating by Joshua Martinez
"Spoke with Andrew and helped me get a quick and easy run through with me switching to StateFarm from my old provider Allstate"
We responded:
"Joshua, we appreciate your review! We are delighted to know you had a great experience with Andrew Sellers and our State Farm office. We have found that having a whole team of Good Neighbors is better than having a set of Good Hands! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Darin McCullough"