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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kevin Brashear

June 4, 2026

5  out of  5
rating by Kevin Brashear
"This office has always been top notch in my opinion. Whenever we need to update any of our policies it is done easily and quickly. I just called in to get my windshield replaced due to cracks. Daniel Beck handled starting the claim process and the glass company has already called to schedule the repair the very next day. Below question about the price we pay for insurance I think it is reasonable. State Farm is not the cheapest but I want confidence in my insurance company and this office provides excellent service."
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Helen Freshcoln

June 4, 2026

5  out of  5
rating by Helen Freshcoln
"Daniel has been so easy to work with on my claim; actually the whole office is friendly, professional and easy to get answers. If they don’t have the answer up front, they will get back to you quickly. Great team work! Thank you Daniel for helping me out!"
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Billy Thompson

June 4, 2026

5  out of  5
rating by Billy Thompson
"Tyler at State Farm was very informative and patient with my many questions. If you are shopping for a new rate, ask for him."
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Dallas Taylor

June 4, 2026

5  out of  5
rating by Dallas Taylor
"Michelle Gonzales took care of my requests happily and immediate. She sent me via email and mail copies of my auto and home policies within 30 minutes. I wish more people were as responsive as Michelle."
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Anthony Kuria

June 3, 2026

1  out of  5
rating by Anthony Kuria
"So I called these folks in December of 2025. I got and approved quotes for 3 properties and Andrew clearly told me that they would take care of notifying Allstate of the change. Over the years the new ins company has always notified the old company. State farm agents did not. I did not notice that I had not received the refund from Allstate until today when Allstate called to RENEW! I called these folks and suddenly its my responsibility to notify the new insurance.... after Andrew (who is conveniently no longer there) told me over and over that they would take care of it. I can't even get past the receptionist. Great service state farm! Great Service!"
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Andrew Ware

June 2, 2026

5  out of  5
rating by Andrew Ware
"Taylor was very helpful when looking at options. She was able to answer all my questions and then some! Thank you again."
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Robin Harlan

June 2, 2026

5  out of  5
rating by Robin Harlan
"I have not had State Farm Homeowners Insurance for 2 years. I was ineligible because of claims State Farm paid on my property for the freeze in 2022 and a hailstorm 2024. Claim payments that were more than fair and allowed me to restore my home. Because I moved to Fort Worth and bought a new home I had to wait to be eligible again. The great news is that I didn't have to worry about anything. Izzy did all the follow up and called me as soon as I could come back. 2026 is the year!!!! State Farm gives me more coverage for the same price as my current carrier. I also have my auto, my personal liability, my life insurance and my health supplement with State Farm too. If you want to make one call for everything and get excellent service, a great claims experience, and a friendly, knowledgeable team member to help you, be sure and call Darin McCullough State Farm, they are the BEST!!!!!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Darin McCullough’s Team. "
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Noel Williams

June 2, 2026

5  out of  5
rating by Noel Williams
"Great interaction with Ashley helping me sort out billing issues. Always very helpful!!"
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Alon Tzur

June 1, 2026

5  out of  5
rating by Alon Tzur
"Taylor Matthews was very informative and helpful, very pleased with the service"
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Angela Garza

May 28, 2026

5  out of  5
rating by Angela Garza
"Tyler was extremely helpful throughout the entire insurance process. He took the time to explain everything clearly, answered all of my questions, and made setting everything up quick and stress-free. He worked hard to find me a great rate without making me feel rushed or pressured. His professionalism, communication, and customer service really stood out. You can tell he genuinely cares about helping his clients and making sure they get the best coverage possible. I highly recommend working with Tyler if you want someone reliable, knowledgeable, and easy to work with."
We responded:
"Hey Angela, We're delighted to hear about your positive experience with Tyler! It is truly touching to know you think so highly of us! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Hope you visit us again soon! - Darin McCullough "
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Steven Carroll

May 27, 2026

5  out of  5
rating by Steven Carroll
"Very professional and courteous. Thanks for your service."
We responded:
"Steve , thank you. We appreciate the opportunity to serve you."
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Adrian Adame

May 26, 2026

5  out of  5
rating by Adrian Adame
"Daniel was amazing and very helpful definitely recommend!!"
We responded:
"Hi Adrian, we are happy to hear you recommended working with Lilly! She works hard for our good neighbors! Thank you for your business."
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C S

May 24, 2026

5  out of  5
rating by C S
"Working with Mystie was an absolute pleasure. She took the time to explain all of my coverages to me without using insurance jargon, answered all of my questions, and helped find a price that works well for me. She was incredibly friendly and professional, I highly recommend giving her a call!"
We responded:
"We are grateful and appreciate the time you took to leave your review. I am happy to hear that Mystie was able to answer all your questions and help you find a price that worked for you. It's feedback like yours that reminds us why we do what we do. We look forward to providing you with more great experiences in the near future. Hope you visit us again soon! Thank you for your business and recommendation. - Darin McCullough"
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Ana Drummond

May 23, 2026

5  out of  5
rating by Ana Drummond
"I had such a great experience working with Mystie! After searching for so long, I finally felt secure in my decision. She made the whole process so easy, and stress-free, all while being super knowledgeable, also points for being funny! Highly recommend her!!!"
We responded:
"Hello Ana, Thanks so much for taking the time to share your positive experience! We are glad that you enjoyed working with Mystie. Our goal will always be to provide the best experience, and we love knowing yours was no different. We appreciate your recommendation and trust you placed in our office. - Darin McCullough"
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Zia Ahmed

May 22, 2026

5  out of  5
rating by Zia Ahmed
"I am very happy about the service I get everytime. It is excellent and all stats are very nice and polite. Ashley is so sweet and awesome!!! I feel I am a member of statef farm.😎😍👍🙏"
We responded:
"Hello Zia, we appreciate the time you took to give us such a great rating! We value your feedback about working with Ashely and look forward to seeing you again soon! We're glad you had a great experience, and we look forward to continuing to exceed your expectations! - Darin McCullough"
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Erich Futrell

May 22, 2026

5  out of  5
rating by Erich Futrell
"My mom and I have been customers for over 7 years now and have always had a good experience here. Whether we call or come in person we are treated like family. We came in two weeks ago to speak with Daniel about our claim after we had an accident and he was super helpful. He put our minds at peace and answered all of our questions. Thank you guys as always!!"
We responded:
"Erich, we are grateful and appreciate the time you took to leave your review. It's feedback like yours that reminds us why we do what we do. I am so happy to hear that Daniel was able to help you understand your claims process and put your mind at ease. We look forward to providing you with more great experiences in the near future. - Darin McCullough"
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arthur chaminuka

May 21, 2026

5  out of  5
rating by arthur chaminuka
"Patient and responsive Served by Bryce"
We responded:
"Hi Arthur, we're delighted to hear about your experience! We're thrilled that Bryce left such a great impression! We'll be sure to share your experience with the rest of our team members as inspiration! It was a pleasure to serve you. - Darin McCullough"
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Elizabeth Dauterive

May 21, 2026

5  out of  5
rating by Elizabeth Dauterive
"Michelle was excellent!! We switched our home and auto policy to you guys, and the process was smooth and stress-free."
We responded:
"Elizabeth, we are grateful and appreciate the time you took to leave your review of Michelle's service. It's feedback like yours that reminds us why we do what we do. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Hope you visit us again soon! - Darin McCullough"
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Will McHugh

May 19, 2026

5  out of  5
rating by Will McHugh
"I worked with Michelle and she really helped me out! Highly recommend her for all of your insurance needs. 🚗🏡🩺"
We responded:
"Dear Will, we're delighted to hear about your experience! We are so happy that you are enjoying working with our office, especially your recent interaction with Michelle. We're always happy to assist so don't hesitate to reach out to us if you need anything. See you next time! - Darin McCullough"
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mohammad hafizullah

May 19, 2026

5  out of  5
rating by mohammad hafizullah
"Professional and helpful"
We responded:
"Hey mohammad, We are grateful and appreciate the time you took to leave your review. Hearing that your experience went well really makes our day. As always, our team is looking forward to your next visit. Please let us know what we can do for you in the future. - Darin McCullough"
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J H

May 19, 2026

5  out of  5
rating by J H
"Mystie was very helpful and took the time to call me and go over my coverage in detail. She explained my renewal options clearly, answered my questions, and made sure I understood my coverage and pricing. I appreciate her patience and great customer service."
We responded:
"Hey J, we are grateful and appreciate the time you took to leave your review. We're thrilled that Mystie left such a great impression! We look forward to providing you with more great experiences in the near future. Please let us know what we can do for you in the future. - Darin McCullough"
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Luke Carr

May 18, 2026

5  out of  5
rating by Luke Carr
"Mystie is the reason I stay with State Farm. Great information, quick service, and honest rates. I called late on a Monday, right before closing - Mystie stuck around and not only answered all my questions but helped out with a previous issue I had. I highly recommend Darin McCullough's agency here in east Plano - these folks are amazing."
We responded:
"Luke, we're delighted to hear about your experience! We truly appreciate your recommendation of Mystie and will work hard to continue going above and beyond! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Please let us know what we can do for you in the future. Your recommendation means the world to our office. - Darin McCullough"
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Dylan

May 15, 2026

5  out of  5
rating by Dylan
"Love State Farm and how caring and amazing they are with their customers. Every single time I’ve contacted them it’s always been a pleasant experience, and big shout out to Izzy for being so kind and caring with explaining some things to me that I didn’t fully understand at first. She’s definitely a valuable asset to the company and someone I would recommend working with if you get the chance."
We responded:
"Hey Dylan, Thanks for the great review! It is truly touching to know you think so highly of us! I am so happy to hear that Izzy was able to make such a big impression on you. Our goal will always be to provide the best experience, and we love knowing yours was no different. Hope you visit us again soon! - Darin McCullough"
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Norma Almazan

May 15, 2026

5  out of  5
rating by Norma Almazan
"Thank you Daniel for helping me out today! My sister recommended State Farm to me and mentioned this group being particularly special. I was very pleased with my quote and Daniel was extremely patient with me as a new owner. I highly recommend you speak with him about all of your insurance needs!!"
We responded:
"Hey Norma, Thanks so much for taking the time to share your positive experience! We are happy to read that Daniel has been able to provide exceptional service for you. We're glad you had a great experience, and we look forward to continuing to exceed your expectations! We look forward to seeing you again soon, and Daniel will be ready to take care of all your friends and family. - Darin McCullough"
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Alice

May 15, 2026

5  out of  5
rating by Alice
"Bryce good service and good price"
We responded:
"Alice, Thanks for the kind words! We are so happy that you are enjoying working with Bryce. We're always happy to assist so don't hesitate to reach out to us if you need anything. Thanks again and we look forward to seeing you again soon. - Darin McCullough"