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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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victoria knight

October 21, 2026

5 out of 5 rating by victoria knight
"If you’re looking for someone friendly, knowledgeable, and genuinely caring, ask for Mystie! She’s amazing and always willing to help!"
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Linh Nguyen

October 21, 2026

5 out of 5 rating by Linh Nguyen
"Jesus was very helpful!"
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Carson Watts

October 21, 2026

5 out of 5 rating by Carson Watts
"Ajani called me and was very helpful!"
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Logan Fuller

October 20, 2026

5 out of 5 rating by Logan Fuller
"Great customer service and a smooth experience overall. Ajani was very helpful, professional, and patiently answered all my questions. Would definitely recommend!"
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Samantha Andrews

October 20, 2026

5 out of 5 rating by Samantha Andrews
"Mystie was very professional and was a joy to work with. She explained everything that I needed to know and gave me time to understand and ask questions !"
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Berlynn Engelhardt

October 20, 2026

5 out of 5 rating by Berlynn Engelhardt
"I had an amazing experience speaking with Ajani, he was super helpful and concise. He explained everything clearly, making the process easy to understand."
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Madie Vercher

October 20, 2026

5 out of 5 rating by Madie Vercher
"I’ve been with State Farm since I started driving and have always had a great experience! Mystie took excellent care of me during my transition to a new agent and made the entire process smooth and stress-free. I really appreciate the help and great customer service. Highly recommend!"
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Justin Bui

October 20, 2026

5 out of 5 rating by Justin Bui
"I had a great experience with Darin McCullough’s State Farm office in Plano. Mystie was especially helpful. She took the time to walk me through my options, answered all my questions clearly, and made the whole process quick and easy. It’s rare to find an insurance office that’s this responsive and genuinely cares about getting you the right coverage. I’d highly recommend Darin and his team to anyone in the Plano area."
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Joanna renee

October 20, 2026

5 out of 5 rating by Joanna renee
"I have been with State Farm for a couple years now and I LOVE Izzy. The best rep I have ever had, she’s so nice, full of energy and always so helpful. If I could give her more than the 5 stars I would. Overall a great office with the best staff!"
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Dima Elawar

October 20, 2026

5 out of 5 rating by Dima Elawar
"Daniel, Drew, and Deborah were all very helpful!"
We responded:
"Dima, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!
- Darin McCullough"
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Rajesh Tel

October 20, 2026

5 out of 5 rating by Rajesh Tel
"Working with Tyler has been a great experience! He’s very helpful, detailed, and takes the time to explain everything clearly. Highly recommend!"
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Roohollah Bastami

October 19, 2026

5 out of 5 rating by Roohollah Bastami
""Tyler is fantastic, he patiently represented the best options and made everything easy to make right decision."
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Alexandra Peng

October 19, 2026

5 out of 5 rating by Alexandra Peng
"Debra and Michelle are both great to work with. Efficient and courteous. Highly recommended!"
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Ashley

October 19, 2026

5 out of 5 rating by Ashley
"Daniel is super helpful and takes initiative to fix issues before they occur. Very friendly and responsive service!"
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Casey Ward

October 17, 2026

5 out of 5 rating by Casey Ward
"Service was fast, simple and easy which is very appreciated. Highly recommend."
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Eugene Hauptmann

October 16, 2026

5 out of 5 rating by Eugene Hauptmann
"Mysti DeCoux was outstanding in explaining my situation with my Home and Auto policies."
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JOHNNY TREJO

October 15, 2026

5 out of 5 rating by JOHNNY TREJO
"I’ve had a great experience with this State Farm team! Ashley and Michelle have always been wonderful to work with. They’re friendly, professional, quick to respond, and always take the time to listen and help with any questions or requests I have. I truly appreciate their excellent customer service and how easy they make everything. Great people and a great team! Highly recommend!"
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Johnny Gernhauser

October 15, 2026

5 out of 5 rating by Johnny Gernhauser
"Lilly / Izzy / Mystie are great and make everything very smooth and easy, they’re the best!"
We responded:
"Johnny, thank you for your positive feedback! We’re thrilled to hear that Lilly made the process smooth for you. Providing exceptional service is our goal, and Lilly is delighted to be recognized. Have a great week.
- Darin McCullough"
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Jihan Barwari

October 14, 2026

5 out of 5 rating by Jihan Barwari
"Great service! They have an amazing staff who are always available to help with any questions or concerns. Tyler Haffey, was the agent who helped me through the switching process. He was very helpful and answered every question and concern I had. He made the whole process very easy and less stressful. I highly recommend them with any insurance needs."
We responded:
"Jihan, thank you so much for your kind words and great review! I'm pleased to hear that Tyler was able to help you so much in the switching process and make the process super simple for you. Our goal is to help all our customers feel confident and less stressed about their coverage and let us take that on for you. Thank you so much for the recommendation, please don't hesitate to reach out if you need anything at all!
- Darin McCullough"
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Heather Castle

October 13, 2026

5 out of 5 rating by Heather Castle
"I was insured with Darin at State Farm for multiple years and a few different automobiles. I recently decided to switch providers, but Darin and his staff has been exceptional in their service that they have provided whenever I had questions or needed policy updates.
The mobile app was user-friendly with setting up auto-pay, accessing digital ID cards, and requesting roadside assistance.

I highly recommend State Farm for anyone who values strong customer support, reliable service, and local agent relationships. If their pricing aligns with your budget, they are a fantastic option."
We responded:
"Heather, thank you so much for the amazing review! We have loved being able to support and help you with your insurance for years. Please reach out if you have any questions or need further support in your decision making. We truly appreciate you and your business, thank you so much for the recommendation!
- Darin McCullough"
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ashok chowdary

October 12, 2026

5 out of 5 rating by ashok chowdary
"Tyler is fantastic.. I had a good experience with this vehicle insurance company. The team was helpful and professional, and they explained the coverage and process clearly. Overall, I appreciate their support and customer service."
We responded:
"Thank you so much for the 5 stars, ashok! We really appreciate your support, and I am happy to hear that Tyler was able to deliver a fantastic experience. If you ever need anything, feel free to reach out anytime. 
- Darin McCullough"
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Aya Rejepova

October 9, 2026

5 out of 5 rating by Aya Rejepova
"Mystie DeCoux was really helpful and nice, thank you for your help and patience!!
Ashley from Darin’s office is professional, good job guys!"
We responded:
"Aya, thank you so much for the amazing review! I'm pleased to hear that you had such a great experience with Mystie! Please reach out if you need anything.
- Darin McCullough"
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Jessica Mondono

October 8, 2026

5 out of 5 rating by Jessica Mondono
"Mitchell is wonderful! We love having State Farm"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. 
- Darin McCullough"
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Dave Rave

October 8, 2026

5 out of 5 rating by Dave Rave
"Ashley was terrific in speaking with me today. She provided some tremendous service with me today and I look look forward to working with her in the future."
We responded:
"Dave, thank you so much for the great review! I'm so happy to hear that Ashley was able to provide you with great service! We look forward to serving you in the future! Please don't hesitate to reach out if you need anything!
- Darin McCullough"
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Contact Gpcp

October 8, 2026

5 out of 5 rating by Contact Gpcp
"I had an excellent experience working with Daniel. He was extremely helpful, professional, and patient throughout the process. He took the time to understand my insurance needs, carefully reviewed my coverage and premiums, and helped me identify the best options.

What I appreciated most was Daniel’s willingness to explain everything clearly and answer all of my questions. He was proactive in following up and made the entire process much easier and less stressful.

Daniel provided outstanding customer service and genuinely went above and beyond to help me. I highly recommend Daniel to anyone looking for someone knowledgeable, responsive, and trustworthy to help with their insurance needs."
We responded:
"Thank you so much for the amazing review! I'm extremely happy to hear that you had such a pleasant experience with Daniel! I'm pleased how Daniel was able to support you so thoroughly throughout the entire process and make everything less stressful for you. We are dedicated to providing our customers with the best possible customer service and support. Please reach out if you need anything!
- Darin McCullough"